ADAS wheel calibration accident repairs
Castle Coachworks - collision Repairs on a Mercedes wing

ACCIDENT REPAIRS

Collision repair goes beyond aesthetics. 

Even a low speed crash can impact upon the sophisticated electronic safety systems of your vehicle, and you need to know that those sensors and safety devices will deploy as reliably as when the car was first manufactured.

At Castle Coachworks, we take nothing for granted. Our collision repair involves a thorough investigation to ensure that all those unseen features beneath the surface function as intended. Through the use of cutting-edge technologies, advanced materials and specialised equipment, our expert technicians use Genuine Parts and follow stringent guidelines to restore your vehicle to its optimum pre-accident condition, keeping you safe in the event of a future incident.

Have you been involved in a recent car accident?

We understand how stressful a car crash can be, especially if you were not at fault. Remember to contact us first. We can help lighten the load with our complimentary Full Accident Management Service.

Managing your claim from start to finish one of our dedicated advisors can arrange:

  • Recovery & collection of your vehicle
  • Equivalent or higher spec hire car (if required)
  • A full damage assessment
  • Insurance liaison & repair authorisation
  • Manufacturer standard repairs: from small bump and scratches to full structural accident repairs
  • Body alignment and paintwork
  • ADAS calibration, wheel alignment & diagnostic resets
  • Regular updates on the progress of your repairs throughout your customer journey
  • Delivery or collection of your vehicle upon completion of repairs
Castle Coachworks - Repairs

Need Recovery?

Castle Coachworks operate a
24 hour recovery service,
should you need it please call:

07850 276055

CASTLE COACHWORKS
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OUR TESTIMONIALS

“I contacted Audi Northampton following an accident to talk about repairing my TTRS, they put me through to Castle Coachworks and I am so glad they did. My car was recovered swiftly on a Saturday. The damage was quickly assessed and repairs authorized. I was in regular contact with the VDA Ellis throughout the whole process who was courteous and professional. All panels and many parts were quickly sourced from Audi with no issues. Upon collection I was absolutely delighted. I can honestly say my car had never looked so good. The new panels were fitted perfectly, nothing out of line. The paintwork was superb! It had been machine-polished and even the tyres dressed. A first-class job. One extremely happy customer.”

“Over the years, Castle Coachworks have worked on various vehicles on mine and it is a pleasure to recommend them to family, friends, colleagues, in fact anybody who wants exceptional work carried out by a first-class company, including my insurance company who I contacted today”

“Thank you for all your help regarding the repair of my car. Everyone I spoke to throughout the process were informative, professional and made what can be a stressful time, much easier”

“The experience overall was first class. This initial response was handled expertly. The online tool keeping me up to date on the repairs was informative and easy to use. The handover process was seamless even in these challenging times”

“Seamless service from quote to payment. Excellent paint body job. Personable and professional staff 10/10”

“I contacted Audi Northampton following an accident to talk about repairing my TTRS, they put me through to Castle Coachworks and I am so glad they did. My car was recovered swiftly on a Saturday. The damage was quickly assessed and repairs authorised. I was in regular contact with the VDA Ellis throughout the whole process who was courteous and professional. All panels and many parts were quickly sourced from Audi with no issues. Upon collection I was absolutely delighted. I can honestly say my car had never looked so good. The new panels were fitted perfectly, nothing out of line. The paintwork was superb! It had been machine-polished and even the tyres dressed. A first-class job. One extremely happy customer.”

FAQS about Accident and Collision Repair

What should I do after a car accident?

After ensuring everyone is safe you can contact Castle Coachworks directly for accident repair advice and vehicle recovery support. You are not obligated to use your insurer’s recommended repairer.

Can I choose Castle Coachworks for my accident repairs in Northampton?

Yes. If you’ve been involved in a road traffic accident in Northampton, Northamptonshire or the surrounding areas, you have the legal right to choose where your vehicle is repaired. While your insurer may recommend a repairer, you are not obliged to use them.

Castle Coachworks works with all major insurers while delivering high-quality repairs from our Northampton accident repair centre. Our team can assist with estimates, insurer communication and the repair process from start to finish.

Can I choose Castle Coachworks for my accident repairs in Northampton?

Castle Coachworks has access to manufacturer and insurer-supported total loss avoidance programmes through our approved repair network, which can help make certain repairs more economically viable.

These schemes may include repair methodologies, parts programmes and manufacturer support initiatives designed to bring repair costs closer to the vehicle’s market value, helping reduce the likelihood of a vehicle being declared a total loss where a safe and compliant repair remains possible.

Our experienced estimators carry out detailed damage assessments using advanced repair technology and manufacturer-approved repair methods to identify all viable repair options before a vehicle is considered beyond economical repair. Find out more

 

Do Castle Coachworks repair all vehicle makes and models?

Yes. While Castle Coachworks holds manufacturer approvals for selected brands, we repair all makes and models of cars, electric vehicles, hybrid vehicles and light commercial vehicles.

From luxury vehicles like a Porsche or Bentley to Fords, Vauxhalls, BMW, Kia, Hyundai, Nissan, Toyota, Tesla, BYD, Omoda, Jaecoo, Audi or Mercedes-Benz, our experienced technicians can assess and repair accident damage using industry-approved repair methods.

Do you repair electric vehicles following an accident?

Yes. Castle Coachworks provides specialist accident repairs for electric and hybrid vehicles, including Tesla, BYD, Omoda Jaecoo, Volkswagen ID, Mercedes-Benz EQ, Volvo, Audi e-tron, Polestar and many other EV brands.

Electric vehicles require specialist repair procedures, high-voltage safety protocols and advanced diagnostic equipment, all of which form part of our repair process.

From luxury vehicles like a Porsche or Bentley to Fords, Vauxhalls, BMW, Kia, Hyundai, Nissan, Toyota, Tesla, BYD, Omoda, Jaecoo, Audi or Mercedes-Benz, our experienced technicians can assess and repair accident damage using industry-approved repair methods.

How far do customers travel to use Castle Coachworks?

Customers regularly choose Castle Coachworks from across Northamptonshire, Buckinghamshire, Bedfordshire, Leicestershire and Warwickshire because of our reputation for quality accident repairs, manufacturer approvals and customer service.

Many customers travel from Northampton, Milton Keynes, Kettering, Wellingborough, Bedford, Rugby, Leicester and Coventry for repairs.

From luxury vehicles like a Porsche or Bentley to Fords, Vauxhalls, BMW, Kia, Hyundai, Nissan, Toyota, Tesla, BYD, Omoda, Jaecoo, Audi or Mercedes-Benz, our experienced technicians can assess and repair accident damage using industry-approved repair methods.

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