Terms of Business

These conditions are the sole conditions by which the Centre hereinafter referred to as (“the Company”), contracts with the Customer.

  1. All estimates for work to be done are valid for 14 days from date of dispatch of the estimate by the Company to the Customer. If the Customer deposits a vehicle with the Company for the purpose of the Company preparing an estimate then a storage charge based on the Company’s current storage rates will be made to the Customer operating from the fifteenth day unless the estimate is accepted by the Customer within 14 days of its dispatch by the Company, or the vehicle is removed from the premises by the Customer within that time.
  2. All prices quoted by the Company for the parts are based on the prices current at the time of preparing the estimate and the Company reserves the right to increase such prices to the Customer if the price to the Company is increased between preparing the estimate and obtaining the parts in order to carry out the work. The Company reserves the right to sub-contract all or any of its work.
  3. Where new paintwork is required and the metal work is found to be rusted, every reasonable precaution will be taken to prevent this penetrating though after painting, but no guarantee can be given in this respect. If partial paintwork is only required, every endeavour will be made to match the existing colour, but no guarantee can be given of a perfect colour match.
  4. The Company reserves the right to increase the contract price should additional repairs be found to be necessary on dismantling the vehicle. The Customer shall on giving notice to the Company have the right to remove the vehicle on payment of all charges levied by the Company for work carried out and storage prior to the requirements for additional repairs being communicated.
  5. Any variation agreed between the Company and the Customer in the work to be carried out shall be deemed to be an amendment to this contract and shall not constitute a new contract.
  6. The Company will do its utmost to carry out the work in the time notified to the Customer, but no liability is accepted by the Company for any delays.
  7. Work shall be deemed to be completed when the Customer is advised by the Company that such work is complete. The Customer will pay the Company for all work done, materials supplied as well as any storage charges before the vehicle may be removed from the premises. If the Customer fails to pay the amount due and to collect the vehicle within 7 days of notification of completion of the work, the Company will charge for storage at its current rates. The Company may sell the vehicle if the Customer fails to pay and/or collect the vehicle within 3 months of notification of completion of work, and the Company’s intention to proceed to sell it. Upon such a sale, the Company shall pay the balance of the proceeds of the Customer after deducting all its unpaid charges and disposal costs.
  8. The Company is only responsible for the loss or damage to a vehicle or its accessories or contents caused by the Company’s negligence. The Company advises the Customer to remove all valuable personal items from the vehicle prior to work commencing. All goods, parts will remain the Company’s property until cleared. The proceeds of any goods/parts resold by prior to a cheque having been cleared will be held on trust for the Company. The risk in goods passes to you when you take delivery.
  9. The goods used in the repair shall remain property of the Company until the contract price has been discharged in full. A cheque accepted by the Company in payment shall not be treated as a discharge until the same has been cleared.
  10. The Company retain a lien over the vehicle until the cost of tow, repairs and storage have been discharged in full and any cheque presented in payment has been cleared.
  11. All parts replaced during the service or repair, except those that have to be returned to manufacturers or suppliers under warranty or service exchange arrangements will be retained by the Company for the Customer until the time when the vehicle is collected by the Customer. If the Customer does not specifically ask to take possession of such replaced parts when collecting the vehicle then they will become the property of the Company to dispose of as it deems fit. The Company shall obtain the Customer’s express permission to repair or to fit repaired units where new parts quoted for are unavailable or not obtainable within a reasonable timeframe.
  12. All written notices given by the Company to the Customer shall take effect 24 hours after being dispatched by the Customer in the normal course of post.
  13. The Company shall not be liable to the Customer for any loss or damage occasioned by the release of the vehicle to a person who settles the account outstanding for tow and/or repair and/or storage provided always that such persons shall have held themselves out as duly authorised by the Customer to have possession on the vehicle.
  14. The Company guarantees that all Genuine Parts fitted to the vehicle will be free of defects in accordance with the manufacturer’s own warranty period. In respect with any other parts fitted or materials used, the Company assigns to the Customer the benefit of the applicable manufacturer’s warranty. The Company also provide a lifetime guarantee on our repair workmanship from the date of completion of work.
    • Liability under this Clause is exempt if the vehicle has been
  • Used for competitions, racing or record attempts otherwise than for private or commercial use
  • Abused in any way, damaged by wear and tear or through negligence; rust, improper use or failure to maintain in accordance with manufacturer recommendations.
  • Damaged in any other way from a subsequent accident

Nothing contained herein shall effect the Customer’s statutory rights

Back To Top