Chery Approved Accident Repair Northampton and Milton Keynes

The chosen accident repair partner for Chery drivers

Castle Coachworks is proud to support Chery owners as a manufacturer-approved accident repair centre and nominated bodyshop for Chery Milton Keynes, part of Allen Motor Group to provide specialist accident repair expertise for Chery vehicles.

For customers purchasing their new Chery through the Milton Keynes dealership, this provides a reliable and local point of contact for accident repair support when the unexpected happens. Based in Northampton, Castle Coachworks combines decades of body repair experience with the specialist knowledge, equipment, and manufacturer-approved procedures required to repair today’s increasingly sophisticated vehicles to their optimal pre-collision condition.

Expert Repairs Across the Chery Range

From the compact TIGGO 4 Super Hybrid to the spacious seven-seat TIGGO 8 and flagship TIGGO 9 Super Hybrid, Chery’s growing UK range brings together modern SUV design, advanced driver assistance systems and a choice of petrol and hybrid powertrains.

Whatever your Chery drives on, Castle Coachworks is equipped to repair petrol and hybrid models in accordance with applicable Chery manufacturer repair standards, giving owners across Northamptonshire and Milton Keynes access to specialist accident repair expertise close to home.

As a Chery-approved accident repair centre, we understand that restoring a vehicle after a collision involves more than repairing visible damage. From bodywork and paint refinishing to assessing structural components, safety systems and hybrid-specific requirements, our team follows the relevant manufacturer repair procedures for the work undertaken.

Whether your TIGGO has suffered parking damage, a damaged bumper or a more significant collision, Castle Coachworks can assess your vehicle and guide you through the appropriate repair process.

Interiors of a chery showiing the dashboard

What to Do if Your Chery Has Been Involved in an Accident

After an accident, your first priority should always be safety. Once you have made sure everyone is safe, follow the appropriate accident-reporting procedures.

If you wish to use Chery Accident Assistance, Chery advises drivers to contact its assistance service first on 0344 815 8485, before contacting their insurer, so it can manage the claim and arrange repairs through its approved network, subject to the applicable terms and conditions.

We also encourage you to contact Castle Coachworks before your insurance company. Our expert team of advisors and damage assessors can help guide you through the process and help ensure that your right to choose your preferred repairer is upheld.

Request a Chery Accident Repair Estimate

If your Chery has suffered accident damage, speak to the team at Castle Coachworks in Northampton.

Our expert team can discuss your vehicle, the damage sustained, and the appropriate next steps towards getting you back on the road.

Castle Coachworks — manufacturer-approved accident repair, backed by experience since 1994.

Team working on a vehicle in a bay in the workshop

Need Recovery?

Castle Coachworks operate a
24 hour recovery service,
should you need it please call:

07850 276055

Request a quote

OUR TESTIMONIALS

“Couldn’t be happier with the experience from start to finish! I contacted Castle Coachworks following an accident. They were incredibly helpful and supportive throughout the process. They gave me lots of information but didn’t overload me. They kept in contact, and I was able to pass their details to the third party, who was paying for the repairs, meaning I didn’t need to get involved. I had a courtesy car, which was great, and the service during the fix itself was exceptional. I would use them again in a heartbeat and would recommend to anyone.”

“Very professional company. Take great pride in their workmanship, which is in short supply these days. Very happy with the service received from start to finish. I wasn’t sure if this company at the beginning did private jobs so I had to ask as I didn’t want to go through my insurance company. I am pleased to say they do.”

“Ever since my car was handed to Castle Coachworks after an accident, I’ve had regular updates about the repairs. Once it was ready, I was given a call to collect it and drop my hire car off. Picking up the car was simple. Staff were friendly and professional. My car looked brand new! I’m very happy with the service! Thank you!”

“I contacted Audi Northampton following an accident to talk about repairing my TTRS, they put me through to Castle Coachworks and I am so glad they did. My car was recovered swiftly on a Saturday. The damage was quickly assessed and repairs authorized. I was in regular contact with the VDA Ellis throughout the whole process who was courteous and professional. All panels and many parts were quickly sourced from Audi with no issues. Upon collection I was absolutely delighted. I can honestly say my car had never looked so good. The new panels were fitted perfectly, nothing out of line. The paintwork was superb! It had been machine-polished and even the tyres dressed. A first-class job. One extremely happy customer.”

“Over the years, Castle Coachworks have worked on various vehicles on mine and it is a pleasure to recommend them to family, friends, colleagues, in fact anybody who wants exceptional work carried out by a first-class company, including my insurance company who I contacted today”

“Thank you for all your help regarding the repair of my car. Everyone I spoke to throughout the process were informative, professional and made what can be a stressful time, much easier”

FAQS Chery Accident Repair

Will my Chery be repaired using manufacturer-approved methods?

As a Chery manufacturer-approved accident repair centre, we follow the applicable manufacturer repair procedures for the work being carried out. The correct repair method and replacement genuine OEM parts.

Should I contact Chery or my insurance company after an accident?

f you want to use Chery Accident Assistance, Chery advises contacting its assistance service first on 0344 815 8485, before your insurer, so it can manage your claim and arrange repairs through its approved network, subject to its terms and conditions. You can also contact Castle Coachworks to discuss your repair requirements.

Do you repair Chery electric and hybrid vehicles?

Castle Coachworks has experience in modern electric and hybrid vehicle accident repair. The repair process depends on the vehicle’s powertrain, the damage involved and the relevant manufacturer procedures.

Where can I get my Chery repaired after an accident in Northampton?

Castle Coachworks is based at Heathfield Way, Kings Heath Industrial Estate, Northampton, NN5 7QP. Contact our team to discuss the damage to your vehicle and arrange the next steps.

Do I need to repair damage to my Chery before returning my leased vehicle?

If you’re approaching the end of your Chery lease, it’s worth having any accident damage assessed before returning the vehicle. Lease companies typically inspect vehicles against their fair wear and tear guidelines, and damage beyond these standards may result in additional charges. Castle Coachworks can assess damage to your Chery and advise on the repair options available, helping you make an informed decision before your lease ends. Always check your lease provider’s return conditions and whether repairs need to be completed by a manufacturer-approved repairer.

Can I get an independent quote for cosmetic damage or repairs to my Chery?

Yes. You can contact Castle Coachworks for an independent assessment and quote for cosmetic damage or accident repairs to your Chery. Whether it’s scratches, scuffs, dents or more extensive bodywork, our team can assess the damage and explain the repair options available. As a Chery-approved accident repair centre, we can advise on the appropriate repair approach in line with the relevant manufacturer requirements, helping you make an informed decision whether you’re paying privately, dealing with an insurance claim or preparing to return a leased vehicle.