It's your right to choose
We do not give discounts to insurers. This enables us to repair your vehicle as the manufacturer recommends, we know your vehicle and how it’s made. When you contact your insurer to make them aware you need a repair they will go in to “automatic pilot” and try to push you towards their approved repairer. Their reason for this is to gain discounts from that repairer. Their repairer may be approved for them, but highly unlikely that they will be Mercedes-Benz, Volvo, Jaguar, Land Rover or Volkswagen Audi Group approved.
It is your right to choose who repairs your car. You will still get a courtesy car, you do not need 2 estimates, and your repair will still carry a guarantee. Just ask your insurer for a claim number and we can do the rest, you can sit back safe in the knowledge that Castle Coachworks will carry out your repair.